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by randallsquared 6234 days ago
One nit, though: don't let the really terrible website and phone service get you down. If you go to a T-mobile store, everything's easy, fast, and efficient, and the reps are either knowledgeable or willing to ask someone who is, on the spot. It's a totally different experience from that on the T-mobile customer service line, and I wasn't able to use the website to do anything I wanted. At the time, what I wanted was to buy a G1 full price, but I would have settled for "with a contract", and I never managed to get it done, finally going to Wal-mart and picking one up for slightly less anyway, and then using AT&T for a few months before the lack of 3G service (the G1 doesn't do AT&T 3G) drove me back to T-mobile. However, it hasn't been useful since I came back to them, either. The in-store service is really excellent at every store I've been to, so just go there physically.