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by mgaphysics 4692 days ago
I think this is spot on. Many of the brick and mortar stores are scrambling, but finding ways to be just fine They have a certain customer base and actually are being forced to provide better service and value. I shop at Macys now more than I ever did because I can buy items online and deal with a live person at the store if I have any issues. I can't say that I ever shopped there often before getting on there mailing list. Best Buy is being forced to step-up their price matching policies because of the "show-rooming" trend, supposedly leading to better deals for buyers.