[mechanical_fish]

You're correct about the forums, of course, but obviously the real problem is this:

their lack of support for encrypted password transmission for their mail server

Unacceptable. Get the heck out of there before you lose something vital.

That's the thing about being shipshape. Why do you focus on getting the little things right? Because the attitude you bring to the little things is the same one you bring to the big things. And because, especially in security or reliability, big problems are built out of minor problems that accumulate or escalate without warning.