Hacker News new | ask | show | jobs
by notfunk 4696 days ago
Wow, thanks for the brain dump!

We're an established team/product, so we have an internal wiki, help/support desk, and use PagerDuty. We just want to shift away from only a few people (basically 2) handling DevOps emergencies and spread the experience over more members of our engineering team.

With the "all on call/no schedule" route, have you ever had a scenario where no one acknowledged an issue?