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by Gormo
4693 days ago
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Users will have a "bad experience" as a consequence of an action that they took, and can undo just as easily. A good user experience can be achieved by providing users with an efficient way to understand and fix problems that they encounter. De-featuring a product to prevent users from ever encountering a problem reduces the utility of the product, which produces a worse experience for everyone, not just the ones who would have had a problem they couldn't solve. Those who would have had a problem they couldn't solve will still ultimately have a bad experience, because it's their own pattern of usage, and not any defect in the software, that's ultimately getting them stuck. Moving an "advanced" setting to a different interface is fine, but the release notes don't say that the JavaScript toggle was moved to about:config; the notes say that it was removed (and that user-set values will be reset to default, which, IMO, is an unacceptable thing for an update patch to ever do.) |
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Agreed.
>De-featuring a product
If I were building a browser today, I wouldn't want the option to be where Mozilla had placed it. I think of this more as a correction than as removing a feature. I don't think we're going to agree on this one, which is fine.
>produces a worse experience for everyone
Not at all. The majority of users do not need this feature, and those that do are likely to be sufficiently experienced to find it anyway.
>Those who _would_ have had a problem they couldn't solve will _still_ ultimately have a bad experience, because it's their own pattern of usage, and not any defect in the software, that's ultimately getting them stuck.
This is debatable. Good UX means preventing these kinds of pitfalls.
>the notes say that it was removed
This is a failure on their part to communicate the move, which sucks. It's also possibly a direct attempt to prevent people from using this feature for whatever reason, which is kind of sleazy.
>and that user-set values will be reset to default, which, IMO, is an unacceptable thing for an update patch to _ever_ do.
I'm pretty sure we're in agreement here. I take no issue with moving the option to about:config. I also wouldn't take issue with it being removed entirely, because add-ons such as NoScript are superior to that feature anyway.