[samson]

Okay so if this is the model that their going with, and I've been hearing this one for while. It would seem that they are trying to go after the same market that yelp, uservoice, and getsatification are all gravitating around albeit from different starting points. Which is fine, its a large profitable market.

But then what differentiates them?

>It will be “simple stuff” such as lightweight analytics

okay...so technology as the driver has just walked out the door.

It seems like their sales pitch towards businesses will be based on the size of their user base. Which if thats the case won't they inevitably lose to Facebook? Facebook has a user base several times larger and as we've all seen Facebook is ready, willing, and happy to copy whatever works from whomever.

[daeken]

That's why it's so important to move quickly on this. They seem to think they'll keep growing the way they have, and that they're going to keep their user base by keeping things the same. In reality, their users are going to leave unless they get value-added services out the door /now/, not "by year's end".