[kshatrea]

Or... They simply might not have been as competent as their competition in addressing it. I realize MS-hating is popular around here but we need not jump to the worst conclusion every time.

[mherdeg]

The Bing folks are very competent and extremely sharp — they just clearly have different priorities.

Back when I was with the company, I brought this concern to the internal search feedback team's attention once or twice a year.