Anyone who has played online poker on a rock-solid platform like PokerStars and then witnessed Zynga poker crash, mishandle network outages, skip players turns, auto-fold due to timeouts, etc. knows that they don't have a chance in hell to win over serious players with their tinker toy poker platform.
And when real money is involved EVERYONE becomes a serious player.
And when real money is involved EVERYONE becomes a serious player.