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by Stupendous 4709 days ago
Given their popularity, why doesn't this restaurant just get rid of the reservation system altogether? A lot of the popular/trendy/hipster magnet places here do this since it saves hassle and creates a certain allure when lines are out the door for a table.
2 comments

Given this place has a line outside of it well before it opens on the off chance someone cancels, removing reservations would mean everyone would have to wait for a table.

I can't think of a worse customer experience than taking someone on a date, waiting in a congested line outside at night for 45 minutes only to be told that there are no tables available.

Not getting a reservation on the other hand just means that I can just go somewhere else.

Seriously? I thought when most people saw a line at a restaurant, they just went somewhere else.