[conroy]

> It sounds like Malcolm Gladwell's publisher never bothered to fact check the piece with an actual airline pilot before publishing.

"Why did I fail to interview a Korean pilot? If you had bothered to ask me before your published your article, I could have answered that question for you. I researched that chapter over the course of many months. I spoke to numerous pilots, Korean and otherwise. I interviewed crash investigators and human factors experts I interviewed the pilots who ran the Korean Air training program. I read internal Korean Air memorandum, the audit by Delta Airlines, as well as every relevant NTSB document related to crashes involving cultural deference. The only thing I did not do was interview current Korean Air management. They repeatedly declined my requests for interviews. "

From: http://askakorean.blogspot.com/2013/07/my-thoughts-on-gladwe...