[gojomo]

Indeed, and asking for (and subsequently handling) first-name/last-name splits can thus be awkward.

Also, while I haven't stepped through Starbucks' gifting flow recently, gift cards might be given by collective entities as well, like "Your friends on the swim team" or "The Middleton Book Club".

'They' works better for that, too.

Starbucks' copywriter (or copywriters) knew what they were doing.