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by ajju 4725 days ago
I am curious what InstaCart could do better at, since you said you are a former patron.
1 comments

Too many deliveries had missed or swapped items, and although customer service was always excellent, it got a little tiring. Also, my perception (although I never actually checked) is that prices were slightly higher than driving down 2 blocks to Safeway and using my loyalty card there.

What might bring me back is a cost incentive on repeated purchases, say by offering 10% off if I sign up for regular monthly deliveries of common household items.