[aytekin]

If the acquisition is for the customers the correct way to do this would be to handle the transfer for the users. Move the data for them and even keep the existing connection hostnames etc working. So, no change would have been needed for the users.

If the parent company has the same service why ask the users to do switch manually? I think with the excitement of the acquisition they have simple not thought through things.

[miles-myredis]

I agree completely! However, in our particular instance, our customers are mostly developers themselves. Most developers are fully capable (and even prefer) to manage migrations themselves. Due to some features (pub/sub) that don't translate well with migrations on Redis, we wanted people to have the option. Which is why we are also migrating anyone who asks.