[GFischer]

Sorry, the biggest problems I face at the company I work for are bad management, cronyism, disfunctional leadership... mostly organizational problems that can't be solved by a SaaS.

Even worse, there are a LOT of improvements that could be made but management DOESN'T CARE. It's an oligopoly with huge barriers of entry (an insurance company), so as long as they're not worse than the competition and external factors stay the same, money will still come in.

BTW there's money to be made for software companies... selling bad, overpriced software, as long as the appropriate kickbacks and buddy-ism is followed.

[skarmklart]

This is an interesting book about how to effect change in organizations: http://www.hackingwork.com/

http://www.youtube.com/watch?v=H07pbDhBgXg

Btw, what are some of those potential improvements that you have identified? :)

[GFischer]

There's a lot of low hanging fruit :P for example the webpage is awful, something out of the early 2000's, the main system is made on Forte4GL and doesn't support 64 bits so we're having huge problems with scaling.. and the list goes on and on and on..

http://en.wikipedia.org/wiki/Forte_4GL