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by jacques_chester
4731 days ago
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> Open actions need to be brought up again, this time with a note that it's a repeat x number of times. The more times it repeats, the higher up in priority it goes. If it doesn't move up in priority, it's probably not real anyway and shouldn't have been an action to start with Hey, I wish I'd known about this one. I had items that lingered for weeks, sometimes. Maybe a rule like "4 repeats and it gets dropped". That said, a countervailing rule of thumb is that every action belongs to someone. If they get too many repeats, it's time to find out why. I agree with c), that meeting techniques can have a dark side if you go off the deep end and place means above ends which my glowing description elsewhere did not present. However, lots of people don't realise the utility of the fusty old rules. When they are used as a backstop for judicious chairmanship, they speed things up. It's a spectrum. At one end is chaos and wasted time and "because I said so". At the other end is stultifying rigidity and Brazil and "it's stupid, but I must adhere to this minute inconsequential rule or I'm pretty sure the universe will stop". In the middle there is a nice median. That's where people should aim to be. |
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Exactly on all points.
I've found that repeatedly lingering issues point to deep organizational dysfunction. Elevating the priority or dropping it (up or out) can be a forcing function to take care of it if it's real. Making something high priority, even if it really isn't puts pressure on the doers -- they don't want to be the one who dropped the ball on a level-1 issue that's coming up over and over again. And everything has a due date, even if it's open ended...set a tone of work getting accomplished in a reasonable time frame and not dragging on even without a set due date.
If you drop it and it's actually real, it'll be brought up later when it matters to somebody.
> I agree with c), that meeting techniques can have a dark side...the utility of the fusty old rules...It's a spectrum.
I'm hard pressed to find ways to agree with you more :)