[misuba]

Despite being told it wasn't a touchscreen I tried to click on individual stations on the map multiple times. People are focused on the station they want to go to; if you show it to them, it's going to be staticky for them to figure out they have to focus on something else.

[ynniv]

The user interaction analysis on the page points out that people in transit stations don't have the same preconception about interface. In a noisy, dirty, worn out environment, people presented with a durable looking machine with shiny labeled buttons tend to use the buttons and not the screen.

[dsil]

I agree, using it on the internet I kept clicking on the "screen" instead of using the buttons.

Though, I do find myself occasionally futilely poking at ATM and gas-station screens that were made years before touch-screens became common.

[misuba]

But why break the already-established custom of big black arrows that point at the buttons every time you need to use one? I barely even saw the letters on the map.

[anigbrowl]

It sure beats stopping to find and then read the list of stations and fares printed in 8 point type on a sticker that is attached to a random spot on the front of the machine. Great work, but I'm not hopeful about it getting past the lardass bureaucrat brigade.