[__chrismc]

Support Lead (and the "Application Expert") for an Oil-Major internal web app here:

"support fixes" - ASA(F)P, after 2 rounds of testing and several sign-offs + Management approvals.

"Change Requests" - Deployed after an impact+risk-assessed notice period (between 1 - 14 days), and after the above testing/sign-offs/approvals

"New Release" - Should be Quarterly, after several rounds of testing, sign-offs, agreements from all affected business units... but there's been a big push on the app recently, so there's been 3 releases this year so far.

And then we have to go through all the testing/sign-off/deployment stages again with any Joint-Venture companies that have their own installations due to local data laws.