[nemesisj]

This is out it happened, reading between the lines.

"We can't get feature X,Y, and Z completed which we think will get us X,000 new customers because of Big Client."

"Well, then fire Big Client."

"OK."

<months pass while new features X, Y, Z are built, Big Client leaves but it's OK b/c X,000 new customers are coming!>

"Hooray! We just released X, Y, and Z"

<crickets>

"Oh no! It turns out the features weren't actually what customers wanted or needed!"

<Hosed>