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by northband
4742 days ago
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UPDATE: As it turns out they had bad contact info to contact us when the issue first occurred. So in all fairness they did make an attempt to get ahold of us. However, there still is the issue of handling support when you need it. Meaning, there has to be a way to support your users during a time of crisis vs. simple blackout - no matter who's a fault etc... |
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