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by icebraining
4742 days ago
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Instead of looking from the point of view of business, why don't you try to look from the point of view of the consumer and see where it gets you? That's the approach taken by the people behind Project VRM and Doc Searls' Intention economy[1]. [1]: http://en.wikipedia.org/wiki/Intention_economy |
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The biggest need is brand advertising. If Coca Cola reduced their brand advertising, their sales would go decline. Maybe I'm not imaginative, but I don't see an intention economy product for beverages, where the transaction cost is low and the switching cost is zero. People don't actively think, "what would I like to drink today?"
Another need is driving awareness. Movie releases depend upon heavy ad campaigns to ensure that people know when a movie is coming out. A different example is changing service providers, like a cell phone or car insurance. Sure you might one day decide to comparison shop, but Sprint's new unlimited plan, or Geico's "save 15% or more" campaign are effective at encouraging a switch when it wasn't within consideration.