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by adthrelfall 4746 days ago
We left intercom a couple of months ago, and that was down to a pricing decision on their part.

I know of other companies that will now leave due the price changes. I'm sure they'll run the figures, but my guess is that not truly grandfathering in the existing prices for existing customers will bring in less revenue due to the number leaving.

Plus is it worth upsetting existing customers and advocates for the sake of a few dollars?