[noss]

The local operator does not seem to be taking enough responsibility for the work they are supposed to do.

In Stockholm you can get your taxi fare paid for up to 400 SEK (~40 EUR) if you are running more than 20 minutes late because of schedule problems. (Details might have changed, was a long time ago since I used it.) You submit the bill and have your own money on the line until/if it is reimbursed.

Monitoring a bus by having a "tamper proof" GPS logger on the bus seem more reasonable than having points where punctionality is measured. The local operator themselves would obviously not be the ones verifying reimbursement requests against these GPS logs.