How about a "PDFs of the documents needed so I can file it myself" option? I know that doesn't keep you in the loop as much, but per parent post I'm not clicking otherwise.
Basically, you can take the forms that you see when you click one of the two buttons and make a Word doc that looks just like it, then mail to the appropriate place. I don't mind being taken out of the loop -- I just want some guy's desk at the NSA and FISC to be stacked high with papers! :)