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by JesseObrien 4747 days ago
I noticed the same thing when I initially switched. I actually had them lose the box I was on, and the backups associated with it. They apologized and indicated it was an issue at the datacenter that they didn't have much control over. They gave me a really nice bit of credit on my account and I've since had no problems. I'm a fan of the pricing as well as their support.
1 comments

I'm amazed you stuck with a host that lost your data. That would be a complete deal breaker for me; I've never lost so much as a byte with Linode over six years.
They lose my entire VPS too but I always think it's my job to backup my data (they have automatic backup, which costs a bit extra).

And they did credit me for their fault so I think it's fair enough.

> (they have automatic backup, which costs a bit extra).

They lost that as well in this case.

To be a bit more specific, I was moving some sites over from linode as a test to see if they would perform the same on DO. So effectively they only lost some test stuff. Still data loss though, like you said.