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by JohnLBevan 4762 days ago
My version of those points would be:

1. Provide a demo option if login's required To avoid asking for people to use features like facebook connect upfront allow them to use a demo version of the app. This gives them a chance to have a play with the app before committing to it / exposing their identity. That's particularly useful for HN audience who will pop to your site in order to give you feedback, but also useful to potential users who want to understand more about what your site is than they read on the blurb on the front page.

2. Read all feedback and decide what's relevant Ignoring feedback on particular subject areas just creates a blind spot. Read all feedback and use your own judgement to determine if the person has a point or not. They may be wrong, you may be wrong - but at least if you read the feedback you'll have considered things you may not have previously.

3. Focus on the constructive feedback. Pay more attention to comments which give a problem coupled with a solution - those pointing out issues with no suggestions are more likely to be ranting (~generalisation) whilst those singing your praises aren't giving you anything to improve what you've put out there (though a few such comments are always nice to soothe the ego after reading some of the harsher posts).

4. Look for common themes in advice. If lots of people are giving the same advice (e.g. I wouldn't pay $100 for this up front, but I would pay $10 a month) consider what they're suggesting - whereas if one person's ranting that something's too expensive you can probably ignore it. As with all advice it's about using your judgement rather than ignoring the advice outright because it's about xyz.

5. Avoid asking for a credit card upfront Same as #1 - provide a demo option which avoids the need for a credit card / perhaps give a first month free option to allow use of the product without card details. If someone from HN goes to check out your app and give you feedback, you shouldn't charge them for their advice. If a potential user can't play with the app before paying for it (or trusting you with their details having seen no more than the front page) they'll also be less likely to join.