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by riccardoforina 4768 days ago
Reasons behind not providing a free extra limited account to engage your potential future evangelists (ala NewRelic) but only a time limited trial with a required credit card slot?
1 comments

Great question, I wanted to (at least initially) focus on the experience for paying customers, and hone in on creating value for them. Though, I can see how it may very well make sense to do something like a free extra limited account sooner rather than later.

Also, when you signup I pull in your historical data and begin back-crawling immediately. This way you don't have to wait 3 months for the charts, trends, intensity maps, etc.. to fully populate before you take action on the data.