[snprbob86]

You're missing the point. She was treated very well at Northwest pre-merger and at Delta until the union vote failed. She's have to take a major pay cut to reboot her career. I'm not saying that due to a sense of entitlement. That's a fact. But other than the recent changes, she likes her job, so she's started volunteering for the union and otherwise actively working to improve the situation for her and her coworkers.

Your willingness to parrot the party line (specifically the word "entitlement") is disturbing, but pretty common.