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by greenyoda
4774 days ago
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"All the airlines are also seniority based..." That's probably something that's dictated by the union contract, just as it is with school teachers and other unionized workers. If it was up to the airline, they'd probably promote based on how well people did their jobs rather than seniority. So in this way, the unions are decreasing the ability of employees to look for jobs elsewhere. |
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How does an airline know how well people do their jobs?
There are thousands of flight attendants based in NYC alone. It's not uncommon for the flight leader to never lead a particular team member a second time. How are you going to have peer reviews?
The best they can do is find bad people via complaints and the best people via complement cards. Finding the best people by process of elimination isn't really a good strategy. And complement cards are only really provided by frequent flyers and in first class, which is predominantly staffed by more senior crew members.
But this generalizes too: What does it mean to be the best factory workers? For some employers, the definition would be "doesn't get sick and/or complain".
The best flight attendants are only twice as helpful and friendly as the pretty good flight attendants. Should they get paid double for something so subjective as "friendly and helpful?" Meanwhile, the best engineers are (some say) 10X (or even 100X) more productive. Yet they only make what 3X to 6X the pay on average, but only if they know how to negotiate... oh and by the way, they work in the field with the lowest supply and highest demand. Unlike effectively unskilled labor that most of the world has no choice but to do.