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by charleshaanel
4781 days ago
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Patio11 is kinda cute in a geeky kind of way (woman in the closet about her predilection towards nerdy types...excuse the lack of PCness Patrick).... Anyhoo, on a different note, the material on hybrid sales was most interesting. I believe it was David (Skok) who mentioned how much adding just one additional touch balloons customer acquisition costs considerably. http://www.forentrepreneurs.com/business-models/the-touchles... IMHO, an unaccounted touch in the sales process is probably one of the hidden costs that harms new businesses the most. The fact is, many business owners just don't track these steps in their workflow or sales process (failing to understand that when they want to scale, they'll need to add more staff and HR costs considerably) |
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