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by jwvgoethe 6262 days ago
"as a developer" this seems to be the problem with microsofts new user interfaces. The tech elite may like them, but they are impossible for the ordinary user. I posit that the vast majority of non technical end users utterly hate hate hate the ribbon. I imagine the same thing will happen with windows 7. In fact we've already been seeing it; the tech elite trying out the beta are liking it, which means that it will be unusable from the end user's perspective.
3 comments
stuff4ben 6262 days ago
No, you have it completely backwards. That was the problem with their old UI's. They were built by developers for developers with minimal thought towards everyday users. This was the first major shift away from that and it seems to have worked. It took into account how people used Office and is the result of countless focus groups and studies. As I said earlier, it takes a while to grok it, but once you do, there really is no going back.

My wife is an excellent example of a non-tech user. I surreptitiously installed Office 2007 on her computer when I upgraded her HD and reinstalled Windows. She hated it at first because it was different than what she was used to (Office XP). She hates change as most people do. But as she used it, she got used to the new UI and now has said she loves it and wishes more of her programs worked that way.

I hate to sound like a Microsoft homer, but seriously, the ribbon UI is one of the more innovative and fresh ideas to come out of Redmond lately.

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pbz 6262 days ago
Those who are new to any version of Office like the ribbon. For those who used previous versions and know where stuff is it takes a little bit of adjusting, but they end up liking it too.
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thismat 6262 days ago
Everyday users never like change, sometimes change is needed to move forward.

If you honestly think that Apple doesn't do this, then you should compare the user experience from Jaguar to Leopard, while there is a lot of similarity, a LOT has changed as well, and people had to adjust to it.

Just because people don't like change, doesn't mean there should never be change. Isn't that part of the issue that holds innovation back when it comes to Microsoft? They could of done something drastic like Apple and dropped support for their old OS (Classic > OSX) instead of catering to the masses, and probably produced a better product, but they can't upset the masses who are 'used' to things.

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