[throwaway420]

I think that a lot of folks are in denial about some of Google's downright evil business practices because they admire Google's technology and like Google's attitudes towards open source software. I greatly admire this stuff too, but Google has some shocking business practices that quite frankly are unbelievable until you experience it firsthand for yourself.

When you're a small business and Google bans you for some unknown reason and seizes your money - here is what will happen.

* You might receive some type of form letter in response, but you will not be able to get an intelligent reply from a trained customer service agent. * You will not be able to reach anybody on the phone for any price that will help you out. * You will not find out what the issue was that caused a ban. * Your small business will die a slow death. * Depending on the amount of money the owners have (most small businesses don't have a lot) they will struggle to even pay their employees their final checks with this cash seized. * You are forever banned from using AdSense again, so forget starting up another online business ever again.

Google is an amazing company that has some frankly despicable business practices that more people need to pay attention to and call them out for.

[Angostura]

I wonder if anyone has (for example in the UK) simply taken Google to the small claims court to resolve an issue like this.

[OGinparadise]

Google looks after Google and that's it. Exhibit A is search and how much more money Google makes after major updates.

People are in denial but some truth is coming out little by little.