|
|
|
|
|
by laurenia
4789 days ago
|
|
There needs to be a 'best practices' for the unsubscribe option. In the ideal case, you click unsubscribe in the email and are taken to a webpage either confirming your choice or asking you to click a single confirmation button. But sometimes you have to re-enter your email address to unsubscribe, or login to your account to do so. If I'm reading email on my phone I don't want to have to spend 30 seconds entering my email address or looking up the password for some account I haven't used in months. In the worst case I've lost my password or someone else has used my email address by mistake, and then I'm forced to find the password reset option, re-check my email, and change the password just to unsubscribe. By that point just clicking 'spam' and getting the email out of my inbox starts to sound like a good idea. |
|