[ddt]

I don't doubt that they're smart and nice. I'd be shocked if they didn't want to do right by their customers. It seems like they have a pretty good track record of being good to their sellers and buyers. My friends who sell on Etsy have nothing but good things to say about them, and the few times I've bought from them the experience was surprisingly smooth for a user-run marketplace.

But Etsy's at a point where they're driving people's income that they depend on. The process for remediation and reconciliation shouldn't be unclear until they shut down your site.

I'd also like to see Etsy take on less of a shoot first and ask questions later approach. Especially when something is as grey-area as this. If he's using a factory, he clearly isn't pushing enough product to justify having a factory.