[cvboss]

I think that the reason in "Users were very aggressive in reducing their user counts, and our average selling price became very small - less than $10/month" is that I think their average account (like mine) wouldn't benefit from using the service at any price above ~10-15 dollars. Most of software they provide is free, hosting is cheap, I don't see any value to upgrade/pay more at that point. At a price above 20 bucks with more than 10 users, I would switch to a VPS/dedicated server (30-70 bucks) or a internal server, which is also a good investment.