[JangoSteve]

That's a very good point. We haven't had the problem of them taking our quotes to our competitors very often. We've had several people who took our quotes to our competitors, they undercut the quote, but then they ended up choosing us anyway even at the higher price, almost always because we "inspire more confidence than anyone else" in our ability to execute.

That being said, it usually only takes us another couple hours to quote a project once we've gotten to that stage, and we have started billing for it when it seems like it will take longer, or if they want more detail or revisions.