We only auto-show it during that time. The hope is that it triggers you to click the button if you need it, but lets you ignore it if you already know the drill...
(all these wonderful tradeoffs between "first visit" vs "repeat visit" - and what if it was missed the first time, blabla... )
Yeah, same thing for me. The action was too quick for me to notice that it was intentional. I would just leave the help window open on first time use until the user decides to close it. Very nicely done site though!
(all these wonderful tradeoffs between "first visit" vs "repeat visit" - and what if it was missed the first time, blabla... )