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by fizzfur 4791 days ago
Can't read the article as the big popup is in the way and the X is microscopic on my phone.
3 comments

The X to exit out of the pop up is usually much bigger.. we are looking into this now. I apologize for the bad experience!

We also have the ability to target by platform.. so we are turning off the popup now for mobile. Definitely a misstep.

At least you can see the X - for some reason I only see the middle-third of the overlay, and can't close it. If I were interested in signing up for their list, I couldn't do that either.

Definitely a UX fail.

Thanks for the comments everyone... By the way, sorry for the popup issues! We have actually been testing different timing/copy for popups for a blog post titled, "How to Create Popups That Don't Suck". In fact, could we use a screenshot of your responses within the post.. in response to the what not to do section?

On site messaging is a big part of what we provide, so we are always trying to learn, improve, and share those learnings on our blog.

Won't read the article because I got the big popup slammed into my face while I was in the middle of reading the first paragraph.
Looked at previously opened tab. Saw advert popup. Closed tab.