[dlss]

Hey, so speaking as someone who has tried and failed to get support from Google in the past, can you tell me the right way to complain to Google about such things?

(Who to email, which webpage I submit the request at, or whatever the official process is)

I'm asking here because what you said sounds great, but unfortunately Googling for "google gpl request" and the like didn't turn up anything.

[DannyBee]

Support or GPL source? For GPL or open source complaints, we actually watch a pretty large number of sources for this (gpl violations mailing lists, various open source mailing lists, G+ posts, twitter, etc). If you email legal@google, it will get to me, but they may take a little time. In fact, most normal support channels will get there, they just may take a few forwards to end up in my inbox.

I haven't heard that people have had difficulty getting source (because we try to be proactive about it), so I haven't set up an alternate method of contact specifically for it (and in most cases, i'd rather just fix whatever process is broken).

In the short term, the easiest way is to just email me at dannyb@

Longer term, maybe i'll create opensource-requests@ or something.

The only caveat i'll mention is that Motorola is run as a completely separate subsidiary, so I can't guarantee quick answers/solutions if you are having issues with Moto. Not that I can't help, but in practice, because the companies are run separately, it involves beating up people that don't work for me