[rahulnair23]

Yes travel time includes time to walk from the Cell tower (considered the "source" and "sink") to the stops.

We could generate passenger level stats for the sample we observed, but have presented it at the route level for now, since its targeted towards operators.

Yes, the improvements reported are from adding of new routes (the article title suggests that we "redrew" current routes). The new routes are generated from "frequent" patterns we see in the data. Haven't looked specifically at alternative modes, although there are several reasons to discourage jitneys.