[mikestew]

labels do serve a real purpose and are a valuable player in the space

I have no disagreement with that. The problem is that the RIAA, and by extension the labels, make it really hard to sympathize. I have a long list of things that aren't much individually, but it boils down to not treating customers with contempt. Logically, I know that labels offer value in the market. Emotionally, I view them as greedy bastards looking to screw everyone from artists to end-customers, as long as they get theirs. Emotion overwhelms logic, and the manifestation of that is when I see a chart such as the one in the article, I just can't bring myself to care much.