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by wyck 4802 days ago
It sounds like they don't have anyone with actual PR experience. The standpoint they are taking is very old school and stems from an angry reaction.

If instead they had entered the discussion with a sliver of respect and honesty it would have been great. Instead many people have been introduced to them via a negative and untrustworthy atmosphere, this has certainly tarnished their reputation. Despite what they say not all exposure is good exposure.

1 comments

People should learn from their example.

I'm not sure if it's that they have no PR experience in the company, or just don't consider StackExchange/HN/Reddit to be worthy of a serious effort.

IMO, this is the kind of thing founders should handle personally once it happens. Maybe guided by a PR person or an investor, but a founder giving an adequate response gets graded on a curve, and is thus a lot more effective than a completely polished PR/marketing person.