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by shankar1221989 4814 days ago
there are lot of things that you would need to capture. Are all the people dropping off from the same page? How many people are bouncing out? Assuming you are a B2C app, you would need to study the UX behaviour and keep performing experiments. If B2B, you might contact the customers for feedback.

PS : People are by nature appreciative of one's work. So they are going to say - i love your product, get third/fourth degree people to use it and get their feedback from your friend (hopefully you would get a correct feedback)