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by animal 4812 days ago
My favorite is nelnet.com (manages my student loans) who emails me to tell me I have a message, after which point I log in to the website, visit the message center, and click on the message which starts my browser downloading a PDF usually containing several pages of terms and branding bullshit and a sentence or two of actual text which most of the time is nothing I needed to know anyway. And of course the link text of the message that I click on is something useless like "Message regarding your account".