[wisty]

> The current sites could be better designed

For who? They aren't designed to keep users happy (as the users generally are already ... happy). They are designed to make money, by getting banner clicks / affiliate payements / promotion payments / whatever.

[prawks]

Every service used by people can benefit from making their users happy to use it, and providing features that better enable the users' end goals. Regardless of how they generate revenue.

[coldtea]

>Every service used by people can benefit from making their users happy to use it, and providing features that better enable the users' end goals. Regardless of how they generate revenue.

The point the parent tries to make is it's not "regardless" if the two objectives (making users happy - generate revenue) clash.