[hp50g]

It's not that high a success rate. We have escrow agreements and all sorts in place because people don't trust our SaaS.

[jiggy2011]

Difficult to comment without knowing the specifics but I assume there is some transfer of data/code under specific conditions? As in your customers can't just say "gimmie your code , we want to fork it".

That's a little bit different and in most cases for consumer SaaS (facebook,gmail etc) there is no way to get at the software itself. All the consumer gets is a thin client layer.