[ygra]

It's astonishing how often people don't even notice that they're working around things. After noticing that something doesn't work the way you like and finding a workaround the workaround slowly becomes muscle memory and you stop thinking about it.

And then you look over someone's shoulder and wonder why on earth they would do what they're doing the way they're doing and when pointing out to them that there is a better way they just shrug and note that what they did works too.

Funnily enough, at least regarding UX, such coping behaviour doesn't seem to register as a nuisance after you have your workaround. That being said, I still prefer getting things right enough that users stumble on the obvious and easiest way first.

[jfb]

In a sense, all technology usage is the child of working around limitations; when the plasticity of thought meets the annoyingly concrete world, something's got to give. The best technologies, then, are the ones that conform to our predispositions and allow us to reuse pre-existing workarounds.