[auctiontheory]

> In conclusion: don’t EVER send your laptop to a Dell lab.

Simpler: Don't buy Dell.

I thought this was common knowledge.

[joshnerius]

"Don't buy Dell" has been my rule for years, but the XPS 13 was supposed to change that. This is the same hardware used in their "Project Sputnik" Linux Developer laptop running Ubuntu.

Most reviewers gave the 720p model very good ratings. It's very unfortunate that the 1080p model seems to be having issues (see my top level comment).

[wrl]

I've got a circa-2009 Latitude E6400 that is still alive and kicking (save for the battery, but it lasted a solid ~3 years before it gave out).

I was really impressed and convinced that Dell had stepped their game up for good, but it seems like they've let things slip again.

[shadeslayer]

I've suffered enough with Dell that I'm never going to buy another Dell laptop again. Their monitors on the other hand seem to be absolutely awesome, I bought a U2412M recently and it works brilliantly.

[Shorel]

Back in 1999 the common knowledge among geeks was actually 'buy Dell'.

They had better internal cabling than the competition, and have been leveraging 1999 since then.

[warfangle]

Back in 1999 the common knowledge among geeks was actually "build your own."

[lostlogin]

Build your own laptop? That's somewhat harder than the desktop build - the geeks I know never ventured into laptop builds.

[IvyMike]

I think I've been burned by every company at least once--it seems like the "good" and "bad" companies switch every few years.