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by michaelschade 4829 days ago
(I work at Stripe)

Sorry this wasn't clear! I can imagine it was a shock to have your number appear; I'll make sure we make this clearer when signing up.

For some background: it's a card network rule that you include a customer service phone number; this is intended to help reduce confusion with your customers and to ensure they have an opportunity to reach out to you. Since Google is an aggregator, they may include a phone number they control if you choose to not expose your own.

One approach you might consider is to have your phone number respond with a message suggesting users email you or visit a certain page on your website. The important bit is just that your customers have a clear way to get in touch with you.