[perucoder]

If its only a few customers that are bent out of shape, how come you haven't quickly offered them refunds?

[adamwiggins]

We did.

[perucoder]

When did this happen? As of March 2, Rap Genius was still seeking to get money refunded.

http://venturebeat.com/2013/03/02/rap-genius-responds/

[adamwiggins]

Just in the last few weeks. I won't disclose details for any particular customer, but I assume that Tom @ RG will make a public statement about it at some point.