[jlgaddis]

Agreed. If I were one of the 71, I wouldn't bother requesting a refund. I'd just call up the number of the back of my card and say "I didn't authorize this charge."

[timv]

Why only the 71?

71 people got no notification that the charges were coming. That's terrible.

As far as I can tell, everyone else got an email saying "we're about to charge you $99 unless you ask us not to". Not responding != authorizing

If I had any charges from Instacart relating to this mess I'd be claiming them back (but I might be nice and give IC the chance to refund it first)